Dealer Application

AIMS Dealer Credit Application and Forms

Credit Application, Warranty, Terms and Conditions - Return Policy



Customer shall and hereby does accept and agree to all terms and conditions of sale as follows:

(1) Terms of Payment stated on invoices from AIMS® and (2) Should customer fail to pay an invoice when due, Customer hereby agrees to pay month late charge of 2% per month of balance outstanding 60 days and over (3) No products can be returned without prior authorization by AIMS®  (4) Customer agrees to pay $25.00 handling charge on each returned check.  Customer further agrees that, if any invoice is not paid according to its terms, Customer’s account shall be deemed delinquent and subject to among other things: (1) Suspension of RMA privileges and (2) reevaluation of possible downgrading of credit terms.  Applicant agrees to pay all costs of mediation, without limitation, cost of court and reasonable attorney fees.  AIMS Power only accepts returns on AIMS Power branded products.  All other brands our subject to their respective manufacturers.  AIMS Power may, at its sole discretion, accept returns of non-AIMS Power branded products if AIMS Power sold the product and the product is unopened and brand new in new sellable condition.

 

PAYMENT METHODS: COD or Net 30 (upon credit approval) terms are acceptable.  Net 30 payments must be received within 30 days of purchase order/invoice date.

 

Send Payments To:

AIMS Power®

Attn: Accounts Receivable
9736 South Virginia Street, Suite A
Reno, NV 89511


SHIPPING: Orders processed by 2:00PM Pacific Standard Time Monday-Friday will be shipped within 24 hours, unless the products are on back order.  Please be aware that our shipping options are offered for weekday delivery only.
PRICING: All prices are subject to change without prior notification.

INTERNATIONAL: All duties and taxes associated with international shipping charges are the responsibility of the customer.
SHIPPING & HANDLING CHARGES – Shipping and handling charges are non-refundable, including any charges incurred for COD orders, Saturday delivery or shipments that are refused.  Shipping and Handling Rates are subject to change without prior notice.  Oversize items and some destinations may be subject to additional charges.

 

AIMS Power® PRODUCT WARRANTY POLICY
AIMS Power® will either repair, replace, or refund at its option, defective AIMS Power® branded products according to the specified warranty periods below:

  • All AIMS Power® branded products—1 year warranty unless noted differently on product.  Warranty is void if product has been altered, scratched, damaged or tampered with in any way.

 

 

TO RETURN MERCHANDISE:


OBTAIN A RMA #
1. All returns must have a RMA number for processing.
2. Packages without a RMA number on the outside of the package will not be accepted.

RETURN PACKAGING – Repack the product in its original packaging, along with all manuals and related materials.  Place the packaged product in a protective outer box.  The RMA number must be clearly marked on the outside box / package.  Please Note: We must receive all original products in order to process your return or exchange. AIMS Power® is not responsible for products that are damaged due to poor packaging or lost

shipments. Remember to keep your Tracking Number.
RETURN SHIPPING CHARGES – The customer is responsible for shipping charges on returned products; AIMS® will send replacements via Ground freight at no charge.  We recommend shipping via ground.
RETURN SHIPPING METHOD – AIMS Power® strongly recommends you fully insure your return shipment in case it is lost or damaged in transit. We also recommend you use a carrier that can provide you with proof of delivery for your protection.  Remember to keep your Tracking Number.
PRODUCT DAMAGED IN TRANSIT – If your product arrived DAMAGED in transit, it is best to REFUSE it back to the carrier attempting delivery.  Please inform AIMS Power® of the refusal.  If you accept the package, make sure it is noted on the carrier’s delivery record in order for AIMS Power® to file a damage claim.  Save the merchandise and the original box and packing it arrived in; notify AIMS Power® immediately to arrange for a carrier inspection and pick up of the damaged merchandise.
RETURNED PRODUCT CONDITION:
LIKE NEW CONDITION – All returned products must be returned 100% complete, including all of its components, all original boxes and packing materials, manuals, blank warranty cards and other accessories provided by the manufacturer.
INCOMPLETE, SCRATCHED or DAMAGED CONDITION – AIMSPower® reserves the right to refuse crediting the customer’s account and the product will be returned to the customer.
DEFECTIVE PRODUCT – After 30 days, defective product may be returned for repair or exchange only, at AIMS®’s option.

Upon receipt of an RMA number, ship returns to the following address:

 

AIMSPower®

Attn: Returns Dept.
9736 South Virginia Street, Suite A

Reno, NV 89511

 

Any legal action to enforce any of the terms of this or any other agreement shall be governed by the laws of the State of Nevada and may be instituted in state or federal court. 

Privacy Policy
All information you provide to us will be kept confidential. We will never sell, exchange or market it in any way.