Terms & Conditions
Customer shall and hereby does accept and agree to all
terms and conditions of sale as follows:
(1) Terms of Payment stated on invoices from AIMSŪ and
(2) Should customer fail to pay an invoice when due,
Customer hereby agrees to pay month late charge of 2%
per month of balance outstanding 60 days and over (3) No
products can be returned without prior authorization by
AIMSŪ (4) Customer agrees to pay $25.00 handling charge
on each returned check. Customer further agrees that, if
any invoice is not paid according to its terms,
Customer’s account shall be deemed delinquent and
subject to among other things: (1) Suspension of RMA
privileges and (2) reevaluation of possible downgrading
of credit terms. Applicant agrees to pay all costs of
mediation, without limitation, cost of court and
reasonable attorney fees.
PAYMENT METHODS: COD
or Net 30 (upon credit approval) terms are acceptable.
Net 30 payments must be received within 30 days of
purchase order/invoice date.
Send Payments To:
AIMS PowerŪ
Attn: Accounts Receivable
5475 Reno Corporate Drive, Suite 200
Reno, NV 89511
SHIPPING: Orders
processed by 2:00PM Pacific Standard Time Monday-Friday
will be shipped within 24 hours, unless the products are
on back order. Please be aware that our shipping options
are offered for weekday delivery only.
PRICING: All prices are subject to change
without prior notification.
INTERNATIONAL: All duties and taxes
associated with international shipping charges are the
responsibility of the customer.
SHIPPING & HANDLING CHARGES: Shipping and
handling charges are non-refundable, including any
charges incurred for COD orders, Saturday delivery or
shipments that are refused. Shipping and Handling Rates
are subject to change without prior notice. Oversize
items and some destinations may be subject to additional
charges.
AIMS PowerŪ PRODUCT WARRANTY
POLICY
AIMS PowerŪ will either repair, replace, or refund at
its option, defective AIMS PowerŪ branded products
according to the specified warranty periods below:
• All AIMS PowerŪ branded products—1 year warranty
unless noted differently on product. Warranty is void if
product has been altered, scratched, damaged or tampered
with in any way.
TO RETURN MERCHANDISE:
OBTAIN A RMA #
1. All returns must have a RMA number for processing.
2. Packages without a RMA number on the outside of the
package will not be accepted.
RETURN PACKAGING – Repack
the product in its original packaging, along with all
manuals and related materials. Place the packaged
product in a protective outer box. The RMA number must
be clearly marked on the outside box / package. Please
Note: We must receive all original products in order to
process your return or exchange. AIMS PowerŪ is not
responsible for products that are damaged due to poor
packaging or lost shipments. Remember to keep your
Tracking Number.
RETURN SHIPPING CHARGES – The customer is
responsible for shipping charges on returned products;
AIMSŪ will send replacements via Ground freight at no
charge. We recommend shipping via ground.
RETURN SHIPPING METHOD – AIMS PowerŪ strongly
recommends you fully insure your return shipment in case
it is lost or damaged in transit. We also recommend you
use a carrier that can provide you with proof of
delivery for your protection. Remember to keep your
Tracking Number.
PRODUCT DAMAGED IN TRANSIT – If your product
arrived DAMAGED in transit, it is best to REFUSE it back
to the carrier attempting delivery. Please inform AIMS
PowerŪ of the refusal. If you accept the package, make
sure it is noted on the carrier’s delivery record in
order for AIMS PowerŪ to file a damage claim. Save the
merchandise and the original box and packing it arrived
in; notify AIMS PowerŪ immediately to arrange for a
carrier inspection and pick up of the damaged
merchandise.
RETURNED PRODUCT CONDITION:
LIKE NEW CONDITION – All returned products must be
returned 100% complete, including all of its components,
all original boxes and packing materials, manuals, blank
warranty cards and other accessories provided by the
manufacturer.
INCOMPLETE, SCRATCHED or DAMAGED CONDITION –
AIMSPowerŪ reserves the right to refuse crediting the
customer’s account and the product will be returned to
the customer.
DEFECTIVE PRODUCT – After 30 days, defective
product may be returned for repair or exchange only, at
AIMSŪ’s option.
Upon receipt of an RMA number,
ship returns to the following address:
AIMSPowerŪ
Attn: Returns Dept.
9736 S. Virginia St. STE A
Reno, NV 89511
Any legal action to enforce any of
the terms of this or any other agreement shall be
governed by the laws of the State of Nevada and may be
instituted in state or federal court.
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